Senior Online Communities Officer

Applications close: Thursday 2 May 2024, 12pm

Position:  Senior Online Communities Officer 
Reporting to:  Peer Support Manager 
Salary:  £33,100 per annum pro rata – plus London Weighting if applicable (home address within M25 perimeter). Contributory pension scheme. 
Location:  Remote or London hybrid
Contract: 2-year fixed term contract

We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have around 90 staff based in England, Wales Scotland and Northern Ireland.   

Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer. 

We’re looking for an experienced and proactive online community professional to join our friendly and supportive Peer Support team. This role is part of our peer support services team and will be responsible for supporting our online peer support communities, including our forum and Facebook groups.

The post holder will work directly with the Peer Support Manager and the Senior Online Communities Officer, as well as with colleagues from across the charity to develop our online communities, helping us to reach and support more people affected by bowel cancer and those concerned about symptoms, risk and pre-diagnosis. 

Download the full job description and person specification (PDF)
Download our staff recruitment pack (PDF)

Closing date: Thursday 2 May 2024, 12pm
Interviews: Thursday 9 and Friday 10 May 2024

How to Apply

Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages) to [email protected] which explains your interest in this role, addresses how you meet the person specification, and demonstrate how your experience and knowledge fulfil the criteria.  

This email address can also be used for any queries or questions relating to the role. 

If you’d like an informal chat about this role please contact Richard Ellis, Peer Support Manager via [email protected].

Safeguarding

Safeguarding is everyone’s responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment. 

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.