Head of Communications and Development

Reporting to: Chief Executive

Line management: 2 staff

We are looking for someone with creative flair, experience of managing and developing staff or volunteers, and a strong track record in either fundraising or communications, to join Wikimedia UK. You will have key responsibility for managing and growing the development, fundraising and communications functions for the charity, whilst working closely with the Chief Executive and other departments.

Communications Planning, Management and Delivery

• Play a key role in developing and implementing the charity’s communications strategies and plans – in close collaboration with the CEO, Communications Coordinator and other stakeholders.
• Work closely with the Programmes team and others to help surface and create engaging content to be used in communications.
• Take overall responsibility for managing the public profile of Wikimedia UK, including the charity’s online presence (social media, the Wikimedia UK website, the wiki site and their blog) and print/broadcast media coverage.
• Work with colleagues across the organisation, and with external partners where appropriate, to develop targeted communications campaigns around specific events, partnerships or policy issues.
• Maintain the organisation’s Crisis Communications Plan, ensuring that this is reviewed and updated on an annual basis.
• Work with the Chief Executive, other staff and external agencies to nurture Wikimedia UK’s brand and visual identity, and oversee the design and production of online information, printed materials and merchandise as needed.
• Take overall responsibility for ensuring the creation and distribution of regular, targeted communications for donors, members and volunteers.

Fundraising Planning, Management and Delivery

• Play a key role in the development and delivery of the charity’s fundraising strategy, in close collaboration with the CEO, staff and other stakeholders.
• Lead on the creation of action plans for specific areas of fundraising, for example major donors or trusts and foundations, and work with staff to carry out these plans.
• Work closely with the Director of Programmes in developing fundraising plans and bids that respond to, and expand, programme delivery needs.
• Support the work of the Fundraising & Relationship Lead in identifying funding sources to help build a pipeline of potential funders.
• Stay on top of major funding changes or trends, and support the SMT in building short term income projections and long term financial objectives for the charity that take these trends into account.

Senior Management Responsibilities

• Line-manage 2 staff within the Development and Communications team.
• Attend and contribute to Senior Management Team meetings, providing timely and informative updates on development, fundraising and communications activities and contributing to wider discussion about the organisation.
• Attend all board meetings as well as meetings of the Audit and Risk Committee, providing reports as directed by the Chief Executive and/or Chair of the Board.
• Work with the Chief Executive and Head of Finance and Operations to plan and manage expenditure budgets related to fundraising and communications, and to plan and monitor revenue projections and targets.
• Play a lead role in ensuring the successful integration of Access Charity CRM (or any other CRM system the organisation utilises in future) across the whole organisation; working with colleagues to ensure that they receive the maximum benefit of this investment, particularly in terms of donor management and stewardship.
• Any other reasonable duties as directed by the Chief Executive.